Returns are no problem. Every order has a return information card. Here can you find our return address firstname.lastname@example.org. We will read your return request and will send you further details to return your order.
Orders can only be send as a return within 14 days after you received your package. You can always change your order for another size. Returns must send back in the original package. There can’t be strange smells on the products like parfum, sweat, smoke or any other not natural smell. Also when items are demaged you can’t send them back. If you do return items in one of these conditions. We will send the item back to you and can’t refund your money. Always be sure to check your items before you put it back in the original package!
All items purchased with a discount code may always be returned within 14 days after receiving. All items purchased in the SALE may NOT be returned, so these are items that have been discounted by us on the website. BUT you're able to exchanged these items for a different size.
Returns are on your own costs.
If you want to exchange an item your order will be canceled in our system and you have to place the order again.
After we received your return, you can expect your refund within 7 days on your PayPal account or bank account.
For further questions about returns, you can always send us an email email@example.com.